Quality & Patient Safety

VHHA Center for Healthcare Excellence

The VHHA Center for Healthcare Excellence was launched in January 2015 as an initiative of VHHA and the VHHA Foundation.


To improve the safety and quality of health care in Virginia by assisting members in achieving top-tier performance in quality, safety and service.

Specifically, the Center will: (1) Support and encourage adoption of best practices in patient care and service by all Virginia hospitals and health systems; (2) Facilitate effective collaborations among Virginia hospitals, health systems, health care providers and key stakeholders; and (3) Serve as a coordinating center for seeking, procuring and administering funding to support patient safety and health care quality initiatives in Virginia.

Imagine a Virginia That …

Achieves zero harm to all patients;

Ensures a safe environment for all patients, families, staff, and visitors in health care organizations;

Delivers high-value health care (top-tier quality at the lowest cost);

Provides for resiliency in the workplace and promotes joy in practice and work.

Provides an optimal patient and family experience, always;

Understands and adopts reliability as an operating system in health care;

Designs and implements health care work processes to reflect evidence-based best practices; and

Influences and reinforces behavior accountability of individuals, teams, and organizations.